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Windows 8.1
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SideTouch for Windows 8.1
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The BIO-key SideTouch utilizes Windows Biometric Framework (WBF) drivers that are automatically downloaded from Windows Updates after the reader is connected.
Users enroll and manage biometric credentials within the Windows PC Settings.
No additional 3rd party software is required to sign-in to Windows using a fingerprint.
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Installation and troubleshooting steps are described below.
Before Installing
- Ensure that you have a valid Windows password, or set one up prior to using fingerprint to sign-in.
- Ensure that the PC is connected to the internet.
- Ensure that there is no other fingerprint recognition software running.
Connecting the USB reader
- Insert the SideTouch into any available USB port. The Windows Plug-and-Play New Hardware Wizard should appear and present you with the option to allow Windows to search for drivers.
- Windows will download the drivers from Windows Update and install them automatically
- If Windows Update is unable to locate the appropriate drivers, please review this section to ensure that Windows Update is enabled.
Click HERE to download SideTouch driver for Windows directly from BIO-key.
How do I?
Windows Updates
- Windows Updates should be enabled to allow for the reader driver to be automatically downloaded and installed once the reader is connected.
- You can verify your settings via: Start > Control Panel > Windows Update > Change Settings
- Important Updates should be enabled
- Install updates automatically (recommended)
- Manual installation or download and installation options will also work
- Select the checkbox for – Allow all users to install updates on this computer
- If your PC is a member of a domain, and Windows Updates are not enabled, please contact your IT Administrator.
Manually Download Drivers
If Windows Updates cannot be enabled, please follow the instructions to manually download the drivers from the Microsoft Updates website.
- You must use Internet Explorer to access this site and download drivers. This site will not allow driver download from non-Microsoft web browsers.
- https://catalog.update.microsoft.com/v7/site/Install.aspx
- Click the pop-up to install
- Use the search field on the web page to locate the manufacturer’s driver for your reader by searching the key words:
- Type: “BIO-key”
- Select: “SideTouch”
- Once the driver has downloaded, you must extract the files to a folder on your local hard drive using Microsoft Explorer, 7zip, or other application.
- * If you download and extract the driver manually, be sure to remember the location of the driver’s .inf file, as this will be required to successfully install.
To verify the device is properly installed
- Open the Windows Device Manager by: Start > Control Panel > All Control Panel Items > Device Manager
- Ensure that “BIO-key SideTouch” is listed under “Biometric devices”
How do I enroll my fingerprints?
- Click on Start > PC Settings > Accounts > Sign-in options
- Click Add button under the Fingerprint section.
- To enroll more fingerprints, click the “add another” button.
- Enter your Windows password to verify your account info.
- Touch your finger across the sensor until all samples have been captured.
- Click finish – you may add additional fingerprints by repeating these steps.
How do I sign-in to Windows 8.1 using my fingerprints?
- If required, press CTRL-ALT-DEL or swipe to view the sign-in screen.
- If not visible, click “Sign-in options” and select the fingerprint icon.
- Swipe your finger to sign-in to Windows.
Windows 10
SideTouch for Windows 10
The BIO-key SideTouch utilizes Windows Biometric Framework (WBF) drivers that are automatically downloaded from Windows Updates after the reader is connected.
Users enroll and manage biometric credentials via Windows Hello, within the PC Settings.
No additional 3rd party software is required to sign-in to Windows using a fingerprint.
Installation and troubleshooting steps are described below.
Before Installing
- Ensure that you have a valid Windows password and PIN, or set one up prior to using fingerprint to sign-in.
- Ensure that the PC is connected to the internet.
- Ensure that there is no other fingerprint recognition software running.
Connecting the USB reader
- Insert the SideTouch into any available USB port. The Windows Plug-and-Play New Hardware Wizard should appear and present you with the option to allow Windows to search for drivers.
- Windows will download the drivers from Windows Update and install them automatically
- If Windows Update is unable to locate the appropriate drivers, please review this section to ensure that Windows Update is enabled.
Click HERE to download SideTouch driver for Windows directly from BIO-key.
How do I?
Windows Updates
- Windows Updates should be enabled to allow for the reader driver to be automatically downloaded and installed once the reader is connected.
- You can verify your settings via: Start > Settings > Update and Security > Windows Update > Advanced Options
- In the dropdown box for “Choose how updates are installed”, select “Automatic (recommended)
- Install updates automatically (recommended)
- Manual installation or download and installation options will also work
- Select the checkbox for “Allow all users to install updates on this computer”
- If your PC is a member of a domain, and Windows Updates are not enabled, please contact your IT Administrator.
Manually Download Drivers
If Windows Updates cannot be enabled, please follow the instructions to manually download the drivers from the Microsoft Updates website.
- You must use Internet Explorer to access this site and download drivers. This site will not allow driver download from non-Microsoft web browsers.
- Click the pop-up to install
- Use the search field on the web page to locate the manufacturer”s driver for your reader by searching the key words:
- Type: “BIO-key”
- Select: “SideTouch”
- Once the driver has downloaded, you must extract the files to a folder on your local hard drive using Microsoft Explorer, 7zip, or other application.
- * If you download and extract the driver manually, be sure to remember the location of the driver’s .inf file, as this will be required to successfully install.
To verify the device is properly installed
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- Open the Windows Device Manager by: Start > Control Panel > All Control Panel Items > Device Manager
- Ensure that “Validity Sensors (WBF) VFS300” is listed under “Biometric devices”
How do I enroll my fingerprints for Windows Hello?
- Click on Start > PC Settings > Accounts > Sign-in options
- Click Add button under the Fingerprint section.
- You will be prompted to create a PIN if you do not have a PIN registered.
- To add another fingerprint, Click the “add another” button.
- On the Welcome Screen, click the “Get Started” button.
- Enter your PIN (this may have just been created)
- Touch your finger across the reader. The progress bar will move as you enroll.
- Click Close to exit this wizard, or click “Add another” to enroll another finger.
How do I sign-in to Windows 10 using my fingerprints?
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- If required, press CTRL-ALT-DEL or click/touch to view the sign-in screen.
- If not visible, click “Sign-in options” and select the fingerprint icon.
- Swipe your finger to sign-in to Windows.
Driver Provider: BIO-key International Inc.
Driver Date: 12/13/2016
Driver Version: 6.6.1073.0